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Shipping Policy

At Arcis Power, we strive to ensure your order reaches you safely and efficiently. Please review our shipping policy below:

  1. Shipping Methods: We offer the following shipping methods for your convenience.

  2. Standard Shipping: Your order will typically be delivered within 7-14 business days. Please note that delivery times may vary depending on your location.

  3. Express Shipping: For faster delivery, we offer express shipping, which generally delivers your order within 3-7 business days. This option may be subject to additional fees and availability based on your location.

  4. Shipping Locations: We currently ship to all regions across India, supported by our reliable delivery partners. Please ensure your shipping address is accurate and complete to avoid any delays or issues with delivery.

  5. Shipping Fees: Shipping fees are calculated based on your order total, chosen shipping method, and delivery location. The exact shipping cost will be displayed during the checkout process before you confirm your order.

  6. Order Processing Time: Orders are typically processed and dispatched within 2 business days for Arcis LED products and 4 business days for Arcis Circuit products from the date of purchase. Please note that processing times may be extended during peak seasons or due to unforeseen circumstances.

  7. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status and location of your package through our website or the carrier's tracking portal.

  8. Delivery Times: Delivery times are estimates and may vary based on your location, selected shipping method, and external factors. While we make every effort to ensure timely delivery, please understand that delays due to weather, local restrictions, or courier issues may occasionally occur.

  9. Shipping Restrictions: Certain products may be subject to shipping restrictions or regulations depending on your location. It is your responsibility to be aware of any import restrictions or requirements in your state or country.

  10. Shipping Partners: We partner with reputable shipping carriers to ensure the safe and timely delivery of your order. Our primary shipping partners include Delhivery, XpressBees, Speed Post, and others.

  11. Shipping Inquiries: If you have questions or concerns regarding the shipping of your order, please do not hesitate to contact our customer support team at contact@arcipower.com. We are here to assist you.

  12. International Shipping: For international orders, please be aware that customs fees, import duties, and taxes may apply. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees.

  13. Thank you for choosing Arcis Power. We value your business and aim to make your shopping experience as smooth and enjoyable as possible.

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