Terms and Conditions of Sale by Arcis Power
These Terms and Conditions of Sale govern all goods supplied by Arcis Power (the “Supplier,” “Our,” “we,” “us”), a company based in Bangalore, India, with its registered office at #5, Mantapa main road, off Jigani Bannerghatta road, Bangalore, Karnataka, India. By placing an order with us, you agree to these terms.

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1. Who We Are and What We Sell
1.1. Arcis Power sells and supplies both physical goods (as listed on our website) and access codes to digital content (“Codes”) through our website, www.arcispower.com (the “Website”).

1.2. For Digital Content: We list various digital content, such as downloadable game titles and other downloadable content (“Content”). We sell official keys, issued by the publisher and/or the developer of relevant Content (“Developer”), which allow the user to unlock, access, and download the relevant Content from the Developer’s platform. We are not the Developer of the Content, and we do not own or operate the Developer’s platform. Your use of the Content may also be subject to the Developer’s end-user license agreement and other terms related to its Content and platform.

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2. How to Contact Us
2.1. You can contact us through the support and ‘contact us’ links on the Website, by logging into your User Account (defined in section 4.1) and logging a customer support request or ticket, or by writing to us at contact@arcispower.com.

2.2. If we need to contact you, we will do so by the email address you provided in your User Account settings.

3. About You and Your Eligibility
3.1. To purchase goods or Codes from us through the Website, you need to have a valid user account for the Website (“User Account”), possess a valid payment method that we accept, be authorized to use that payment method (e.g., it is in your name or you have the right to use it), and have a mobile, computer, television, watch, or other supported device (“Device”) that is capable of accessing and downloading the Content (for digital purchases). You must keep your User Account details secure and must not share them with anyone else.

3.2. If the law in your country considers you to be a minor, you must have your parents’ or legal guardian’s permission to purchase goods or Codes from us and to enter into these Terms.

3.3. Some Content is subject to age restrictions. Therefore, Codes for such Content will not be sold to persons who have not reached the relevant age, where we are aware of this fact. You must comply with any age restrictions that may apply to the purchase and use of any Content. If the law in your country considers you to be a minor, you and your parent or legal guardian are responsible for ensuring you purchase age-appropriate Content.

4. Your Device and Data (for Digital Content)
4.1. Before you place your order for digital Content, you should check that your Device's hardware and software requirements will allow you to access and download the Content. Please click on the ‘information’ button for your chosen Content for the minimum and recommended hardware and software requirements, as issued by the Developer.

4.2. You are responsible for any access or data fees from third parties (such as your internet provider and mobile carrier) in connection with your use of the Website, including your purchase of Codes and your downloading and access of Content. Please check the file size of your Content carefully, as using too much data might mean that you exceed your data limit, potentially incurring unexpected charges.

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5. Your Privacy and Personal Data
5.1. Any personal data that you provide to us will be dealt with per our Privacy Policy, which explains what personal data we collect from you, how and why we collect, store, use, and share such information, and your rights concerning your data. Our Privacy Notice is available on our Website at www.arcispower.com/privacy-policy (or your specific privacy policy URL).

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6. Our Contract with You
6.1. Applicable Terms: When buying any goods or Codes through the Website, you will be entering into a contract with us. You will be legally bound by all of the following terms:

These Terms;
Our Terms of Use, which govern your access and use of our Website, and
Any extra terms which may add to, or replace some of, this contract. This may happen for security, legal, or regulatory reasons. We will contact you to let you know if we intend to do this by giving you 30 days’ notice. You can end this contract by giving us 30 days’ notice by email to contact@arcispower.com if we tell you extra terms apply that you do not agree to.
6.2. Specific Terms for Digital Content: We sell Codes to access and download Content, but we are not the Developer of the Content. It may be necessary for you to visit a Developer’s platform to verify your Code and download the relevant Content. In addition to the terms of this contract, you must also comply with the Developer’s end-user license agreement and other terms related to its Content and its platform. If you want to see these specific terms, please visit the relevant webpage for the Content and click on the ‘information’ button before making your purchase.

6.3. Language and Filing of Contract: We may make these Terms available in languages other than English. The details of this contract will not be filed with any relevant authority by us.

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7. Key Information about Goods and Content
7.1. For Physical Goods: The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order. All goods are subject to availability. If, upon receipt of your order, the goods you have ordered are not in stock, Arcis Power will inform you as soon as possible and offer you an alternative unit or credit you for any sum that has been paid by you or debited from your account for the goods. Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If the Supplier does not receive an order confirmation within 7 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 7-day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your account for the goods. In addition to the price, you may be required to pay a delivery charge for the goods.

7.2. For Digital Content: We only sell Codes for Content that you can download to your Device from the Developer’s platform. All Content displayed on the Website for which we sell Codes are accompanied by the main characteristics of the relevant product, including the version or edition of the Content (which may not be the latest version or edition), details of any base game title to which the Code and Content relates, and details of where you can find the Developer’s end-user license agreement. Content images on the Website are for illustrative purposes only. Content descriptions may include video and still images that do not represent actual gameplay. After you purchase a Code, you can contact our customer services team, as described in section 2.1, if you have any support queries. We do not provide upgrades or updates to your Content after you purchase Codes from us, and we do not notify you if the Developer of your Content makes any upgrades or updates available to you or generally available. The Codes you may purchase from us only allow you to access and download Content. They do not entitle you to any updates, upgrades, new releases, or new versions of the Content unless the Developer provides any of these per their end-user license agreement. In most cases, the Developer will require additional payment for updates, upgrades, new releases, or new versions of Content.

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8. Ordering from Us and Contract Formation
8.1. Placing an Order:

For Physical Goods: You place an order through the website by selecting items and proceeding to checkout.
For Digital Content: You can place an order for a Code by logging into your User Account, clicking on your chosen digital content, choosing any available editions or features, clicking the ‘Buy’ button, checking your order summary, confirming your acceptance of these Terms, choosing your payment method, and clicking the ‘Pay’ button.
Please read and check your order carefully before submitting it. If you need to correct any errors, you can do so on the Website before submitting it to us. When you place your order at the end of the online purchase process (e.g., when you click on the ‘Pay’ button), this does not mean we have accepted your order. We will send you our Confirmation Email (see section 8.3 below) if we accept your order.

8.2. If We Cannot Accept Your Order: We reserve the right not to accept your order. We may contact you to let you know that we are unable to accept your order. This might be for one or more of the following reasons:

 The goods or Content are unavailable.
The Code for the particular Content is unavailable.
We cannot authorise your payment.
You are not allowed to buy the goods or Code and/or the Content.
We are not allowed to sell the goods or the Code to you.
There has been a mistake in the pricing or description of the goods or the Code.
8.3. How We Will Acknowledge and Accept Your Order: If we accept your order, we will normally send you an email to confirm this (“Confirmation Email”). At this point, a legally binding contract will be in place between you and us, and performance of the contract begins.

8.4. Access to Your Code (Digital Content): When we accept your order and you receive our Confirmation Email, you will be able to access the Code for the relevant Content via email or WhatsApp as per the delivery terms mentioned at the time of ordering. The Confirmation Email does not include the relevant Code itself. You must access the Code through your provided contact method. Please see section 9 below for details on how to use your Code to access your Content.

8.5. Pre-orders (Digital Content): You may be able to pre-order Codes for unreleased Content in the same way as described in section 8.1. We will send you our Confirmation Email if we accept your pre-order, and payment will be taken to secure the pre-order. You will not receive your Code until the Content is generally released by the Developer. We will send you an email to let you know when your Code has been delivered to you via email/WhatsApp, which will not be before the Content is generally released by the Developer. You can cancel your pre-order for this Code by sending us an unequivocal request to cancel by email at contact@arcispower.com at any time up to the point at which we send you an email to let you know when your Code is available. After this, your right to cancel will only be per sections 11.2 and 11.3 below or as otherwise provided under this contract. We will need to cancel your pre-order and issue you a refund if the Codes for the Content are withdrawn from sale through the Website before the Content is generally released by the Developer. We reserve the right to cancel your pre-order and issue a full refund if the price changes before the Content is generally released by the Developer and the Code is made available to you. We manage cancellations of pre-orders and the payment of eligible refunds.

8.6. Unusual Activity: Very occasionally, we may need to refuse or cancel an order or close or freeze a User Account even if we have previously confirmed an order (for example, if we identify something unusual on an order or a User Account). If this happens to you and you believe we have made a mistake, please get in touch with our customer service team (see section 2.1 above).

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9. Payment
9.1. Payment for the goods and/or Codes and delivery charges can be made by any method shown on our website at the time you place your order. Payment shall be due before the delivery date, and time for payment shall be a fundamental term of this agreement, a breach of which shall entitle the Supplier to terminate the contract immediately.

9.2. No delivery will be made until cleared funds are received.

9.3. You shall make payments without any deduction whatsoever, unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

9.4. Where to Find the Price for Codes (Digital Content): The price payable for Codes is the price displayed in conjunction with the particular Content on the order pages when you place your order. The price for Codes will generally default to the national currency for the location from which you access the Website. You may select an alternative currency from the options made available on the Website, in which case the price for Codes will be displayed and paid in your chosen currency. If VAT is payable on our sale of Codes, the price we display will include VAT at the applicable rate. Prices do not include the cost of mobile data or any other costs charged by your mobile communications provider. Pricing and availability of all Codes displayed through the Website are subject to change at any time before purchase.

9.5. We Will Pass On Changes in the Rate of VAT (Digital Content): If the rate of VAT changes between your order date and the date we supply the Content, we will adjust the rate of VAT that you pay, unless you have already paid for the Content in full before the change in the rate of VAT takes effect.

9.6. What Happens If We Get the Price Wrong: Sometimes, we may mistakenly publish the wrong price or product information. If this happens to goods or Codes you have ordered, we will tell you as soon as possible by email and give you the chance to reconfirm your order (at the correct price or with other correct information) or cancel the order. If we do not hear from you, we will treat your order as cancelled. If you cancel and have already paid us, we will refund you in full.

9.7. When You Must Pay and How to Pay: We do not accept cash, but we do accept most major brands of card payments, which are specified at the payment stage of our online order process. All payment cards need to be authorised by the relevant card issuer or payment processing provider. We may make available to you various payment processing methods in addition to payment cards to facilitate your purchase of Codes through the Website. You must comply with any relevant terms and conditions of a payment processing provider that you choose to use to pay for Codes. We may add or remove payment processing methods from the Website at our discretion.

9.8. Security: We will use our reasonable endeavours to ensure that the information you give us when paying for goods or Codes is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Notice (see section 5.1) or breach by us of our obligations under applicable laws will not make us legally responsible to you for any loss or damage that you may suffer if a third party gains unauthorized access to any information that you give us.

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10. Delivery (Physical Goods) and Accessing Your Code/Content (Digital Content)
10.1. Delivery of Physical Goods:

The goods you order will be delivered to the address you provide when you place your order (within India only).
Orders placed before 3:00 PM on a working day will be processed that day and delivered as per the requested delivery option, provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)
If delivery cannot be made to your address for reasons under the Supplier's control, the Supplier will inform you as soon as possible.
If you deliberately fail to take delivery of the goods (other than due to circumstances under the control of the Supplier), then, without prejudice to any other right or remedy available to the Supplier, the Supplier may:
Store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
Sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods, or charge you for any shortfall below the price you agreed to pay for the goods.
If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations, the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your account for the goods. Upon exercising your right to cancel, you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In such cases, the Supplier will inform you as soon as possible.
Upon receipt of your order, you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition, please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery, please sign for the parcel as “UNCHECKED.” Failure to do so may affect any warranty claims that you make thereafter.
After Pick Up: Please note that once the courier has picked up your parcel from us, it is out of our hands, and we are not liable for late deliveries. Please contact the courier company if you are concerned about the delivery time or day.
Arcis Power assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer.
Parcels will only be dispatched once payment reflects and has cleared in the bank account if paying by bank deposit.
Arcis Power cannot be held liable for missing or damaged parcels in transit, or any delays caused by the couriers or any third party.
10.2. Accessing Your Code and Content (Digital Content):

Using Your Code: Once you have clicked on the ‘Pay’ button (see section 8.1) and received the Confirmation Email (see section 8.3), you will be able to access your Code as per our delivery terms (unless you made a pre-order – see section 8.5). You will be given the option to use your Code to access and download the Content on the Developer’s platform. In most cases, you will need to visit the Developer’s platform to verify your Code to access and download the relevant Content. The Code will be considered “used” once it has been accepted and validated on the Developer’s platform.
We Are Not Responsible for Delays Outside Our Control: If something happens to our Website or the means we make available or accessible to you to access your Code which is outside of our control that affects your ability to access and download Content, we will use our reasonable endeavors to inform you of when you can expect to be able to access your Code, or we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event. However, if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any Code you have paid for but not received (see section 11 below).
Account Banned or Closed on the Developer’s Platform: We are not responsible or liable to you, and we will not refund you the price paid for any Code, if you are unable to use any Code or your access to relevant Content is declined, blocked, or stopped because you are banned (whether temporarily or permanently) by the relevant Developer from accessing and/or using the Developer’s platform.

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11. Risk and Title (Physical Goods)
11.1. The goods are at your risk from the time of delivery.

11.2. Ownership of the goods will not pass to you until the Supplier has received full payment (in cash or cleared funds) for:

The goods, and
All other sums which are or become due to the Supplier from you on any account.
11.3. The Supplier is entitled to recover payment for goods even if ownership has not passed.

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12. Title for Business Customers (Physical Goods)
12.1. If you are a business customer, until ownership of the goods passes to you, you must:

Store the goods (at no cost to the Supplier) separately from all your other goods and those of any third party, so they remain readily identifiable as the Supplier’s property.
Do not destroy, deface, or obscure any identifying mark or packaging on or relating to the goods.
Maintain the goods in satisfactory condition and keep them insured on the Supplier’s behalf for their full price against all risks to the reasonable satisfaction of the Supplier. Upon request, you shall produce the insurance policy to the Supplier.
Hold the proceeds of such insurance on trust for the Supplier and do not mix them with any other money or pay them into an overdrawn bank account.
12.2. Your right to possession of the goods shall terminate immediately if:

You have a bankruptcy order made against you, make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for reconstruction or amalgamation, or have a receiver and/or manager, administrator, or administrative receiver appointed of your undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency.
You suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you, or you are unable to pay your debts.

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13. General Terms of Sale and Returns
13.1. Goods once sold will not be taken back or exchanged. Once an invoice is made, it cannot be modified or cancelled for any reason.

13.2. Refunds are issued only in case of complete loss of shipment for physical goods.

13.3. It is the buyer's duty to immediately check the physical condition of purchased goods upon receipt. Any transit damage must be reported within 1-2 days of receiving the shipment.

13.4. Any products purchased for special usage in an abnormal environment (i.e., other than normal usage) must be informed to us at the time of purchase; otherwise, the warranty is void and null.

13.5. No customer can waive responsibility on the grounds of ignorance of these terms & conditions.

13.6. Physical damage, mishandling of products, or tampering with warranty stickers will void the warranty. All products sold by us require a technically qualified PC Hardware engineer for installation.

13.7. You do not have the right to cancel the contract for custom goods, such as Custom PC systems built by Arcis Circuit to customer specifications, due to their custom nature. The following cancellation charges apply for such custom orders:

Paperwork Stage (within 24 hours of placing the order): 5% of Invoice Value
Components Allocated and Build has commenced: 15% of Invoice Value
Build has been completed: 25% of Invoice Value
13.8. Please note, once notified of a refund, it can take up to 9 business days for a refund to be initiated.

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14. Your Rights to End the Contract
14.1. Ending the Contract Because of Something We Have Done or Are Going to Do: If you are ending your contract with us for a reason set out at sections 14.1.1 to 14.1.5 below, the contract will end immediately, and we will refund you in full for any goods or Code which has not been provided, and you may also be entitled to compensation. The reasons are:

We have told you about an upcoming change to the goods, Code, Content, or these Terms, which you do not agree to.
We have told you about an error in the price or description of the goods or the Code you have ordered, and you do not wish to proceed.
There is a risk that the supply of the goods or Code may be significantly delayed because of events outside our control.
We have suspended the supply of the goods or Code for technical reasons or will notify you that we are going to suspend them for technical reasons, in each case for a period of more than forty-eight (48) hours.
You have a legal right to end the contract because of something we have done wrong.
14.2. Changing Your Mind (for Digital Content Codes): You can cancel your order for Codes at any time during the 14 days after the day we send you our Confirmation Email.

14.3. No Right to Cancel This Contract Once You Validate Your Code (Digital Content): When you buy a Code from us and use your Code (see section 10.2), you agree and consent to the immediate performance of this contract and that you waive any statutory right of withdrawal or cancellation you may have. Therefore, you do not have the right to change your mind and receive a refund once you use your Code to download Content.

14.4. Tell Us You Want to End the Contract: To end the contract with us where you have a right to do so, you must inform us of your decision to cancel by an unequivocal statement. You can electronically submit a model cancellation form through the support tab of our website, www.arcispower.com, or directly email us at contact@arcispower.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g., by email) without delay.

14.5. Refund: If you are entitled to a refund because of:

Your cancellation of the contract per sections 14.2 and 14.4; or
A remedy owed to you under section 17.2; we will refund you the price you paid for the goods or Code by the method you used for payment (unless you otherwise agree) within 14 days of you telling us of your decision to receive a price reduction or to cancel or terminate the contract per these Terms.

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15. Permission to Use Content (Digital Content)
15.1. Content License: When you buy a Code per these Terms, you will not own the relevant Content. Instead, you will receive from the Developer permission to use the Content (also known as a ‘license’) for your use and enjoyment according to the Developer’s end-user license agreement.

15.2. Other Rights Reserved: Except where you have permission to use the Content per section 15.1, you will not obtain any rights of ownership or other rights of whatever nature in the Content or any copies of it. All right, title, and interest in and to the Website, the Code, and the Content not expressly granted to you under these Terms are reserved. Your use of Content will be governed by the additional terms and conditions of the end-user license agreement between you and the Developer.

15.3. Restrictions: The Code you purchase is personal to you. You can use it wherever you want in the world, but only if you comply with local laws, the terms of this contract, and the Developer’s end-user license agreement. The Content is non-exclusive to you, so the Developer may supply the same or similar Content to other users. The Content may be used only on one Device. The Content may not be copied by you, except for a reasonable number of necessary backups; changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer, or decompile it or try to extract the source code from it, except where any of this is allowed by law); combined or merged with, or used in, any other computer program; or distributed or sold by you to any third party. The Content does not include any updates, upgrades, new releases, or new versions. The Content contains information that is owned by third parties. You must not conceal, change, or remove any markings that show who owns this information, such as copyright (©), registered trade mark (®), or unregistered trademark (™) markings.

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16. Our Rights to End the Contract
16.1. We may end the contract for goods or Codes at any time by contacting you by email if:

You breach any of the terms of the contract (i.e., any of these Terms or the terms contained in the other documents listed in section 6.1).
Your payment card or other method of payment fails and/or is cancelled after we send you our Confirmation Email.
Any of the circumstances set out in section 8.6 occur.
16.2. If this contract is terminated by us:

It will not affect our right to receive any money that you owe us under this contract.
Your access to the Website and/or your User Account will end without refund or liability to you.
Your rights to use the Code will be revoked without refund or liability to you.
This will not affect provisions of the contract that are said to operate or have effect after termination and will not affect any existing rights or obligations or any rights or obligations which are intended to commence on or continue after termination of the contract.
16.3. You agree that no court order will be required to effect termination of this contract by either you or us where the termination is made per its terms.

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17. Nature of the Goods and Codes/Content and Faulty Items
17.1. Warranty for Physical Goods: All goods supplied by the Supplier are warranted free from defects for Return to Base (RTB) for 1 year from the date of invoice. This warranty does not affect your statutory rights as a consumer. Where goods are provided with a warranty period greater than 12 months, the first 12 months of the warranty cover all parts and labour costs, whereas any subsequent period of the warranty only relates to labour costs. For example, if a product is sold with a 3-year warranty, the first 12 months cover parts and labour, and the next 24 months cover labour costs only.

RTB (Return to Base): If any component becomes faulty during the warranty period, the customer will need to send the faulty part to Arcis Power's service centre. Arcis Power will then send back the replaced/repaired part to the customer. Customers are liable for shipping charges for returning faulty goods; shipping charges will not be refunded.
DOA (Dead on Arrival) for Physical Goods: If the product does not start/work or is found physically damaged upon delivery, the customer must inform Arcis Power within the DOA policy duration. Arcis Power shall then arrange to resolve the issue on the customer’s site or through appropriate means.
Note: Consumer Hard Drives come with only a 2-year warranty until and unless mentioned otherwise.
We will not accept any item that has physical damage. Physical damage is any damage not caused by normal wear and tear. If we receive an item that is physically damaged, it will be returned to the buyer at their expense. The most common forms of physical damage we receive are from CPU and motherboard returns caused by incorrect installation. These are policies established by the manufacturer.
If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the Contact Us section of the website within 24 hours of delivery.
If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier (Arcis Power) in writing via the Contact Us section of the website, as soon as possible, but in any event within 3 days of the date you discovered or ought to have discovered the damage, defect, or complaint. Failure to do so will mean that the said defect occurred at the time when it is reported to us.
Promotional items (free goods, e.g., mouse/mouse pad/external drive/components, etc.) do not carry any Warranty. Arcis Power will not be held liable for any faults on these items, as they are provided as-is from the respective manufacturer.
This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier’s instructions, or any alteration or repair carried out without the Supplier’s approval.
We do not sell items for crypto mining.
17.2. Faulty Codes (Digital Content): You may be entitled to certain legal rights concerning the Codes we sell and the relevant Content, for example, that they are of satisfactory quality, fit for purpose, and match their description. We will comply with applicable consumer laws when selling Codes. When we supply a Code, we will use reasonable endeavours to ensure that it is free from defects, viruses, and other malicious content. We do not promise that the Content is compatible with any third-party software or equipment, except where we have stated that it is on the Website. You acknowledge that the Code and/or the Content may have minor errors or bugs in it.

Once a Code you have purchased is made available or accessible to you, you should check the Code as soon as reasonably possible to ensure that it functions and performs as stated, and notify us as soon as reasonably possible if you find any errors or defects.
Please contact us using the contact details at the top of this page if you want us to replace the Code, request a price reduction, or reject the Code and get a refund.
To avoid faults in the code from happening, you must:
Ensure that if it is necessary for you to have a particular base game title to use Content, you: (i) have the version of the base game title that corresponds with the Content to which the Code relates; and (ii) have installed to the base game title all necessary fixes, updates, and upgrades which the relevant Developer makes generally available from time to time. We will not be liable for any non-conformity of the Code due to you not having the necessary version of the base game title and/or not installing a fix, update, or upgrade after the relevant Developer makes this generally available.
Use it and the Content only on the recommended third-party software and equipment set out on the Website and on the Developer’s Website.
Not communicate or share the Code with anyone else, as it can only be used once.
You agree to cooperate with us where reasonably possible and necessary so we can determine whether any fault with the Code is caused by your Device (e.g., hardware, software, and any network connection used by you to access and use the Code).

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18. Limitation of Our Responsibility to You
18.1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen, or if, at the time the contract was made, both we and you knew it might happen (for example, if you discussed it with us during the sales process).

18.2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights concerning the goods or Codes.

18.3. If defective goods or Codes that we have supplied damage a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice or that of a Developer to apply an update offered to you free of charge, or for damage which was caused by you failing to correctly follow installation or other instructions, or to have in place the minimum system requirements advised by us and/or the Developer.

18.4. We only supply goods and Codes for domestic and private use. If you use goods or Codes for any commercial, business, or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

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19. Images
19.1. Product images are for illustrative purposes only and may differ from the actual product.

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20. Promotions
20.1. Promotional items are valid during specific promotional times and will not be provided before their respective start dates. ALL promotions are valid while stocks last; should stock deplete during the promotional time, Arcis Power regrettably will not be able to further fulfil promo giveaways. Arcis Power cannot be held liable once the stock has run out of promotional giveaways.

20.2. Arcis Power reserves the right to amend or cancel the terms of any Promotion at any time without prior notice.

20.3. ARCIS POWER IS NOT BOUND BY, AND WILL BE UNDER NO LIABILITY FOR, ANY STATEMENT IN CONFLICT WITH ANY PROMOTIONAL TERMS AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, STATEMENTS REGARDING UNIQUE IDS, KEY CODE AVAILABILITY, AND/OR THAT MORE UNIQUE IDS OR KEY CODES WILL BE AVAILABLE OR DISTRIBUTED TO CUSTOMERS.

20.4. Arcis Power is not responsible for lost, late, incomplete, invalid, altered, unintelligible, or misdirected registration forms or submissions, which will be void. Arcis Power is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that a Participant is prevented from participating in the Promotion.

20.5. Arcis Power is not responsible for invalid, incorrect, or unreachable email addresses provided by a User.

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21. Other Important Terms
21.1. Transferring Rights: We may transfer or assign our rights and obligations under these Terms to another organisation. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

21.2. Severability: Each of the sections of these Terms operates separately. If any court or relevant authority decides that any of them or part(s) of them are unlawful, the remaining sections and parts will remain in full force and effect.

21.3. Even If We Delay in Enforcing This Contract, We Can Still Enforce It Later: If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaching these Terms, that will not mean that you do not have to do those things, and it will not prevent us taking steps against you at a later date.

21.4. Rights and Remedies: The rights and remedies provided under the Terms are in addition to, and not exclusive of, any rights or remedies provided by applicable law.

21.5. Governing Law: These Terms are governed by Indian law, specifically the laws applicable in Bengaluru, Karnataka. Any dispute will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka. Nothing in this section 21.5 limits or excludes any mandatory consumer protections applicable in the country of your residence, which we are obliged to adhere to.

21.6. Time: References to time shall be construed by reference to the Gregorian calendar.

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22. Updates to These Terms
22.1. We may amend these Terms from time to time. Please check these Terms each time you order goods or Codes to ensure you agree with the Terms that apply at that time, as any such new Terms will apply to all subsequent purchases. Any changes to these Terms made after our acceptance of your order will not affect your order.

22.2. These Terms were last amended on June 3, 2025. Previous versions of these Terms, including their effective dates, are available upon request.